However, some diners have voiced dislike with the system and found it difficult to use. This system is easy to use but has the drawback of requesting upfront payment and tip for each order. We enjoyed using this system when she was at another restaurant because of how clear the order is and thought this was a good system for order Dim Sum, which will consist of a lot of little items. It also allows the kitchen to immediately update if items should run out. A "scan & order" system allows customers to just order from their phone by clicking photos. Dim Sum is a Chinese tapa that is usually ordered either by waiving down steam carts or from checking off items from a checklist. Except, instead of your food being brought to your house, it's being brought to your table. Thus, all moving pieces must be completed before a full opening to the public.Ī: We use TOAST's "scan & Order" system that basically works like you're ordering from Doordash, Postmates, or Grubhub. Additionally, we are in the process of developing and finalizing the menu and workflow of the restaurant. How long do you anticipate your soft opening or soft launch?Ī: Due to continued covid-related issues with hiring and supply chain, we anticipate extending the soft launch to months or for as long as it will require to train and fully staff a team that can cover regular business hours. Our chefs are masters at this craft, making every dumpling by hand.Ĩ. Owner has very high standards for dim sum and will only allow the best (to her) on the menu. Are your dumplings and dim sum all handmade locally?Ī: Yes. If any customer takes issue with the presence of your dog for any reason, you will be required to present a license certifying that your dog is a service dog.ħ. If your dog barks excessively, you will be required to remove your dog from the premises. We also provide a water tray and some doggie treats for your dog. You are responsible for ensuring that your dog is not blocking isles or walkways (or blocking any emergency access). We have utensils specifically marked for vegan items to avoid cross-contamination.Ī: Yes, as long as your table is located on the patio and your service dog is on a short leash that prevents any direct contact between your dog and other customers. We also have two fryers for the sole purpose of separating the vegan and the meat items. Are the Vegan items made and cooked separately from meat items?Ī: Yes, all Vegan items are steamed in different steamer stacks. We have a bar and three tables inside that can seat up to 16-20 people. The patio is fully fenced by horizontal wood that serves to block the windiness on Venice Blvd. Will most tables be located inside or outside?Ī: Most tables are located on the patio outdoors. Our servers will inform the customers which items are out of stock.ģ. However, as of now, the parking appears to be quite easy and plentiful on Venice Blvd.Ī: Yes, we offer a full menu, however, the menu is not updated daily. If parking becomes an issue in the future, we will consider setting up a valet parking system at the front of the restaurant. Please subscribe to our site or follow us on Instagram to get updates on our grand opening, special events, and new menu development.Ī: Guests typically park on Venice Blvd directly in front of the restaurant or at meters across and on the nearby streets to the restaurant. Even though it's a soft open, we care about our customers and we will do everything within our power to thank and give our customers the perfect dining Dim Sum & Cocktail experience we are striving for.ĭue to extended Covid issues, we anticipate the soft mode to continue until later in 2022. We are improving every day, but every other day throws us new interesting challenges to learn from. Due to the staffing difficulties, supply chain issues, and additional kitchen and menu development, we are only open as a soft launch/Soft open for the brave diners interested in trying out a new place that is still in training. This new quirky Dim Sum place is opened by a new restauranteur. What to expect at our Soft Opening/ Soft Launch:
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